Theme
Troubleshooting Syncplify Server!
Each page in this group starts from the symptom, then explains the cause and the fix:
- Connection reset by peer: a client that always worked suddenly cannot connect.
- Unsupported public key algorithm ssh-rsa.
- Unexpected message type 30 in the virtual site log.
- Your browser warns that the admin UI is insecure.
- Locked out of the SuperAdmin or Admin UI: the command that repairs the Web/REST service configuration.
- Log timestamps are a few hours off: they are UTC, by design.
- Plain FTP data connections fail behind a firewall that rewrites the PASV reply.
- Timeout when logging in to the SuperAdmin or Admin UI.