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How to move/migrate your software to a different machine/VM

Syncplify Server! Installation

If you intend to do a migration-upgrade (move from one VM to another while upgrading the software...

Updated 2 days ago by DevTeam

How to backup your Syncplify Server!'s database

Syncplify Server! Operation

Note: this article only applies to Syncplify Server! v6.x and above. If you're looking for a way ...

Updated 1 week ago by DevTeam

Upgrading from v4/v5 to v6

Syncplify Server! Installation

Upgrading from an old Syncplify.me Server! v4 or v5 to Syncplify Server! v6 is much easier and st...

Updated 1 month ago by DevTeam

How to fix "Invalid OTP" error during setup

Syncplify Server! Installation

In order to ensure the utmost level of security, the web-based portion of the setup process must ...

Updated 2 months ago by DevTeam

Maintenance and Support explained

FAQ / Popular Topics

What is the Maintenance and Support plan? In short, it’s a contract, tied to a software license,...

Updated 3 months ago by DevTeam

Cannot connect: "unexpected message type 30 (expected one of [34])" reason found in log file

Syncplify Server! Operation

Some clients cannot connect to your Syncplify Server! version 6.x, and when you analyze the worke...

Updated 4 months ago by DevTeam

Alternative (lower-level) way to start a script via PowerShell and REST API

Syncplify AFT! Operation

With Syncplify AFT! you have quite a few different ways to run and/or start the execution of your...

Updated 4 months ago by DevTeam

How to start AFT! jobs via REST API but using the command-line

Syncplify AFT! Operation

As of version 3.0, Syncplify.me AFT! has added the capability to start jobs via the START command...

Updated 4 months ago by DevTeam

How to monitor a local folder and upload files to your SFTP server when they change

Syncplify AFT! Scripting

Let's say you have an SFTP server somewhere, and you want to use it as some form of "real-time ba...

Updated 4 months ago by DevTeam

Understanding what Syncplify AFT! is

Syncplify AFT! Operation

True Managed File Transfer (MFT) requires the interoperation of 2 parts: a file transfer serve...

Updated 4 months ago by DevTeam

Forgot your AFT! admin password? Here's what to do

Syncplify AFT! Operation

AFT! supports multiple administrative profiles, so the best thing to do when an administrator for...

Updated 4 months ago by DevTeam

Preventing upload of EXE files

Syncplify Server! Scripting

Some SFTP servers feature a simple “extension exclusion list” so that administrators can specify ...

Updated 4 months ago by DevTeam

Firewalls and FTP external IP address for PASV

Syncplify Server! Miscellaneous

Most firewalls (we’d say all the ones we know) have NAT/PAT capabilities, and many are able to pe...

Updated 4 months ago by DevTeam

W3C log file format and UTC timestamps

Syncplify Server! Miscellaneous

Every once in a while we receive a support request from some customers asking us how to “fix” t...

Updated 4 months ago by DevTeam

How Syncplify.me Server! prevents SSHPsycho attacks

Syncplify Server! Miscellaneous

According to the SANS ISC nearly 80% of all SSH-based brute force attacks are caused by SSHPsycho...

Updated 4 months ago by DevTeam

No, we are not affected by Log4j vulnerability (CVE-2021-44228)

Syncplify Server! Miscellaneous

No Syncplify software uses (nor has ever used) anything written in Java. Furthermore, and more sp...

Updated 4 months ago by DevTeam

Parametric home directories (VFS)

Syncplify Server! Operation

Another highly requested feature that Syncplify.me Server! offers in all editions is parametric h...

Updated 4 months ago by DevTeam

Solved: insecure FTP data connection (TLS session resumption)

Syncplify Server! Operation

If you are running any version of Syncplify.me Server! prior to 5.1.17, and using the FTPS or FTP...

Updated 4 months ago by DevTeam

Licensing and license codes: a complete overview

Syncplify Server! Installation

In this article, we provide a compendium, sort of a min-FAQ, regarding the most common questions ...

Updated 4 months ago by DevTeam

High-Availability (HA): how to setup

Syncplify Server! Installation

This article assumes you've already read, understood, and are familiar with the general concepts ...

Updated 4 months ago by DevTeam