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SFTP and SCP: Secure File Transfer Protocols

Syncplify Server! Miscellaneous

SFTP (SSH File Transfer Protocol) and SCP (Secure Copy Protocol) are both secure file transfer pr...

Updated 1 year ago by DevTeam

Understanding FTP and Its Variants

Syncplify Server! Miscellaneous

FTP (File Transfer Protocol) is a standard network protocol used for transferring files between a...

Updated 1 year ago by DevTeam

How to import many users at once from a CSV file

Syncplify Server! Operation

IMPORTANT: this feature requires Syncplify Server! version 6.2.50 or greater. It was not present ...

Updated 1 year ago by DevTeam

Timeout logging into the SuperAdmin or Admin UI? This is how you may fix it.

Syncplify Server! Miscellaneous

Are you experiencing a timeout while attempting to log into the SuperAdmin or Admin UI? If your s...

Updated 1 year ago by DevTeam

How to use the Azure blob storage Virtual File System (VFS)

Syncplify Server! Operation

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP ...

Updated 1 year ago by DevTeam

Why PGP is an extremely bad choice for a file server's at-rest encryption, and how to do it right

Syncplify Server! Miscellaneous

Pretty Good Privacy (PGP and all of its variants) is a well-known encryption program that provide...

Updated 1 year ago by DevTeam

Firewalls and FTP external IP address for PASV

Syncplify Server! Miscellaneous

Most firewalls (we’d say all the ones we know) have NAT/PAT capabilities, and many are able to pe...

Updated 2 years ago by DevTeam

W3C log file format and UTC timestamps

Syncplify Server! Miscellaneous

Every once in a while we receive a support request from some customers asking us how to “fix” t...

Updated 2 years ago by DevTeam

How Syncplify.me Server! prevents SSHPsycho attacks

Syncplify Server! Miscellaneous

According to the SANS ISC nearly 80% of all SSH-based brute force attacks are caused by SSHPsycho...

Updated 2 years ago by DevTeam

No, we are not affected by Log4j vulnerability (CVE-2021-44228)

Syncplify Server! Miscellaneous

No Syncplify software uses (nor has ever used) anything written in Java. Furthermore, and more sp...

Updated 2 years ago by DevTeam

How to access/download your invoice(s)

FAQ / Popular Topics

This procedure is - at the moment - limited to orders that include Syncplify Server! v6 licenses....

Updated 2 years ago by DevTeam

How to buy/renew/extend your maintenance and support plan

FAQ / Popular Topics

Though we never force any of our customers to buy (or keep current) their maintenance/support pla...

Updated 2 years ago by DevTeam

Emails from Syncplify not received. Why?

FAQ / Popular Topics

Here at Syncplify, we take support requests very seriously, and we always reply. Usually within 2...

Updated 2 years ago by DevTeam

Preventing upload of EXE files

Syncplify Server! Scripting

Some SFTP servers feature a simple “extension exclusion list” so that administrators can specify ...

Updated 2 years ago by DevTeam

VFS.ImportFile and VFS.ExportFile

Syncplify Server! Scripting

This article presumes the use of features only available in the Ultimate edition of Syncplify Ser...

Updated 2 years ago by DevTeam

Virtual File Systems (VFS) with quotas

Syncplify Server! Operation

The Virtual File System (VFS) introduced in Syncplify Server! v4.0 (and available in all subseque...

Updated 2 years ago by DevTeam

How to reset the SuperAdmin (SA) password in v4/v5

Syncplify Server! Operation

This article refers to older versions (v4/v5) of our software. The procedure for Syncplify Server...

Updated 2 years ago by DevTeam

FATAL ERROR: Connection reset by peer (could not connect to server)

Syncplify Server! Operation

It may happen that a client that has always been able to connect to Syncplify Server! without any...

Updated 2 years ago by DevTeam

Block-list, allow-list, and safe-list

Syncplify Server! Operation

Up to the old version 3.x, Syncplify.me Server! featured a black-list and a white-list. The black...

Updated 2 years ago by DevTeam

How does the block-list (Protector!) work?

Syncplify Server! Operation

One of the most popular and widely appreciated features of Syncplify Server! has always been its ...

Updated 2 years ago by DevTeam