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Overriding permissions on folders/directories
Syncplify Server! gives you the ability to override permissions on sub-folders that are physicall...
Where is the manual?
This knowledge base covers some common topics in a broader way than a manual ever could, but it's...
Why Internet Explorer is not supported
Most software products, including those developed by Syncplify, utilize web-based user interfac...
Unsupported public key authentication algorithm SshRsa (ssh-rsa)? Here's how to fix it.
An important research paper published in 2023 by Keegan Ryan, Kaiwen He, George A. Sullivan, and ...
ECCN and export restrictions
Being a US-based corporation, Syncplify is subject to the United States rules regarding the impor...
SFTP and SCP: Secure File Transfer Protocols
SFTP (SSH File Transfer Protocol) and SCP (Secure Copy Protocol) are both secure file transfer pr...
Understanding FTP and Its Variants
FTP (File Transfer Protocol) is a standard network protocol used for transferring files between a...
Timeout logging into the SuperAdmin or Admin UI? This is how you may fix it.
Are you experiencing a timeout while attempting to log into the SuperAdmin or Admin UI? If your s...
How to use the Azure blob storage Virtual File System (VFS)
Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP ...
Why PGP is an extremely bad choice for a file server's at-rest encryption, and how to do it right
Pretty Good Privacy (PGP and all of its variants) is a well-known encryption program that provide...
Firewalls and FTP external IP address for PASV
Most firewalls (we’d say all the ones we know) have NAT/PAT capabilities, and many are able to pe...
W3C log file format and UTC timestamps
Every once in a while we receive a support request from some customers asking us how to “fix” t...
How Syncplify.me Server! prevents SSHPsycho attacks
According to the SANS ISC nearly 80% of all SSH-based brute force attacks are caused by SSHPsycho...
No, we are not affected by Log4j vulnerability (CVE-2021-44228)
No Syncplify software uses (nor has ever used) anything written in Java. Furthermore, and more sp...
How to access/download your invoice(s)
This procedure is - at the moment - limited to orders that include Syncplify Server! v6 licenses....
How to buy/renew/extend your maintenance and support plan
Though we never force any of our customers to buy (or keep current) their maintenance/support pla...
Emails from Syncplify not received. Why?
Here at Syncplify, we take support requests very seriously, and we always reply. Usually within 2...
Preventing upload of EXE files
Some SFTP servers feature a simple “extension exclusion list” so that administrators can specify ...
VFS.ImportFile and VFS.ExportFile
This article presumes the use of features only available in the Ultimate edition of Syncplify Ser...
Virtual File Systems (VFS) with quotas
The Virtual File System (VFS) introduced in Syncplify Server! v4.0 (and available in all subseque...