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How to change a SuperAdmin password
As of version 6.0, Syncplify Server! supports multiple SuperAdmin accounts, and there are three w...
Overriding permissions on folders/directories
Syncplify Server! gives you the ability to override permissions on sub-folders that are physicall...
Using network shares (UNC paths) with Syncplify Server! v7+ on Linux
Since the Linux version of Syncplify Server! is implemented as a systemd service, this knowledge ...
Using network shares (UNC paths) with Syncplify Server! v7+ on Windows
Windows does not allow system services running as SYSTEM (or LocalSystem) to access UNC paths. Th...
Where is the manual?
This knowledge base covers some common topics in a broader way than a manual ever could, but it's...
Licensing and license codes: a complete overview
In this article, we provide a compendium, sort of a min-FAQ, regarding the most common questions ...
How to recover (decrypt) old v4/v5 encrypted VFSs
As explained in our developers blog, starting from Syncplify Server! version 6 we had to change t...
Why Internet Explorer is not supported
Most software products, including those developed by Syncplify, utilize web-based user interfac...
Unsupported public key authentication algorithm SshRsa (ssh-rsa)? Here's how to fix it.
An important research paper published in 2023 by Keegan Ryan, Kaiwen He, George A. Sullivan, and ...
Setup on Windows (CLI)
Some versions of Windows Server, especially the recent 2016, 2019, and 2022, can be installed wit...
ECCN and export restrictions
Being a US-based corporation, Syncplify is subject to the United States rules regarding the impor...
How to obtain support from Syncplify
At Syncplify we care about providing the best experience to our customers. In an effort to stream...
Maintenance and Support explained
What is the Maintenance and Support Plan? The Maintenance and Support plan is a contract tied to...
SFTP and SCP: Secure File Transfer Protocols
SFTP (SSH File Transfer Protocol) and SCP (Secure Copy Protocol) are both secure file transfer pr...
Understanding FTP and Its Variants
FTP (File Transfer Protocol) is a standard network protocol used for transferring files between a...
How to import many users at once from a CSV file
IMPORTANT: this feature requires Syncplify Server! version 6.2.50 or greater. It was not present ...
Timeout logging into the SuperAdmin or Admin UI? This is how you may fix it.
Are you experiencing a timeout while attempting to log into the SuperAdmin or Admin UI? If your s...
Setup on Linux
The short one-liner If you are not interested in a detailed overview and explanation, here's a o...
Setup on Windows (GUI)
This here below is a quick "how to" and video tutorial showing how to install and setup Syncplify...
How to use the Azure blob storage Virtual File System (VFS)
Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP ...