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How to use the S3 Virtual File System (VFS)

Syncplify Server! Operation

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP ...

Updated 1 month ago by Syncplify

True 2FA/MFA over SSH2/SFTP via keyboard-interactive authentication and Google Authenticator

Syncplify Server! Operation

The technique explained in this article requires WebClient, as well as scripting and event-handli...

Updated 1 month ago by Syncplify

How to auto-fix problems with the Web/REST system service

Syncplify Server! Operation

Bad things happen: you let the certificate expire, you configure the wrong binding, or simply you...

Updated 1 month ago by Syncplify

How to disable 2FA for a SuperAdmin account

Syncplify Server! Operation

As of version 6.0, Syncplify Server! supports multiple SuperAdmin accounts, and it also supports ...

Updated 1 month ago by Syncplify

How to change a SuperAdmin password

Syncplify Server! Operation

As of version 6.0, Syncplify Server! supports multiple SuperAdmin accounts, and there are three w...

Updated 1 month ago by Syncplify

Overriding permissions on folders/directories

Syncplify Server! Operation

Syncplify Server! gives you the ability to override permissions on sub-folders that are physicall...

Updated 1 month ago by Syncplify

Using network shares (UNC paths) with Syncplify Server! v7+ on Linux

Syncplify Server! Operation

Since the Linux version of Syncplify Server! is implemented as a systemd service, this knowledge ...

Updated 1 month ago by Syncplify

Using network shares (UNC paths) with Syncplify Server! v7+ on Windows

Syncplify Server! Operation

Windows does not allow system services running as SYSTEM (or LocalSystem) to access UNC paths. Th...

Updated 1 month ago by Syncplify

Where is the manual?

Syncplify Server! Operation

This knowledge base covers some common topics in a broader way than a manual ever could, but it's...

Updated 1 month ago by Syncplify

Licensing and license codes: a complete overview

Syncplify Server! Installation

In this article, we provide a compendium, sort of a min-FAQ, regarding the most common questions ...

Updated 1 month ago by Syncplify

How to recover (decrypt) old v4/v5 encrypted VFSs

Syncplify Server! Installation

As explained in our developers blog, starting from Syncplify Server! version 6 we had to change t...

Updated 1 month ago by Syncplify

Why Internet Explorer is not supported

FAQ / Popular Topics

Most software products, including those developed by Syncplify, utilize web-based user interfac...

Updated 5 months ago by DevTeam

Unsupported public key authentication algorithm SshRsa (ssh-rsa)? Here's how to fix it.

Syncplify Server! Operation

An important research paper published in 2023 by Keegan Ryan, Kaiwen He, George A. Sullivan, and ...

Updated 6 months ago by DevTeam

ECCN and export restrictions

FAQ / Popular Topics

Being a US-based corporation, Syncplify is subject to the United States rules regarding the impor...

Updated 8 months ago by DevTeam

How to obtain support from Syncplify

FAQ / Popular Topics

At Syncplify we care about providing the best experience to our customers. In an effort to stream...

Updated 10 months ago by DevTeam

Maintenance and Support explained

FAQ / Popular Topics

What is the Maintenance and Support Plan? The Maintenance and Support plan is a contract tied to...

Updated 11 months ago by DevTeam

SFTP and SCP: Secure File Transfer Protocols

Syncplify Server! Miscellaneous

SFTP (SSH File Transfer Protocol) and SCP (Secure Copy Protocol) are both secure file transfer pr...

Updated 11 months ago by DevTeam

Understanding FTP and Its Variants

Syncplify Server! Miscellaneous

FTP (File Transfer Protocol) is a standard network protocol used for transferring files between a...

Updated 11 months ago by DevTeam

How to import many users at once from a CSV file

Syncplify Server! Operation

IMPORTANT: this feature requires Syncplify Server! version 6.2.50 or greater. It was not present ...

Updated 1 year ago by DevTeam

Timeout logging into the SuperAdmin or Admin UI? This is how you may fix it.

Syncplify Server! Miscellaneous

Are you experiencing a timeout while attempting to log into the SuperAdmin or Admin UI? If your s...

Updated 1 year ago by DevTeam