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The Syncplify Customer Center Portal (aka Syncplify Customer Center or Syncplify Customer Portal) is a new customer self-service portal that was introduced along with the launch of Syncplify Server! v6. Via this portal, a Syncplify customer can perform several...

As of version 6.0, Syncplify Server! supports multiple SuperAdmin accounts, and it also supports 2FA for these accounts via Google Authenticator. But what if you have enabled 2FA on your SuperAdmin, and your out-of-band device (phone, tablet) where your Google...

The technique explained in this article requires WebClient, as well as scripting and event-handling capabilities. Therefore, it can only be employed by customers who are running the Professional, Professional+WebClient, or Ultimate editions of our software. Fu...

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP server's data into various storage back-ends. This article explains how to use the SFTP VFS type that stores your server's data into another SFTP server behind it....

As explained in our developers blog, starting from Syncplify Server! version 6 we had to change the way encrypted VFSs operate, because the old way (v4/v5) can no longer be considered 100% safe. This was not a lighthearted decision, but it had to be taken. So...

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP server's data into various storage back-ends. This article explains how to use the S3 VFS type that stores your server's data into an Amazon (AWS) S3 object storag...

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP server's data into various storage back-ends. This article explains how to use the Azure (blob storage) VFS type that stores your server's data into an Microsoft A...

Syncplify Server!, through its virtual file system (VFS) data storage layer, can store your SFTP server's data into various storage back-ends. This article explains how to use the GCP VFS type that stores your server's data into a Google Cloud Platform object ...

Bad things happen: you let the certificate expire, you configure the wrong binding, or simply you cut yourself out by applying the wrong security or CORS settings... and you can no longer access the SuperAdmin/Admin UIs. What now? Do you have to uninstall and ...

Though we never force any of our customers to buy (or keep current) their maintenance/support plan, we do encourage them to do so because that's the only way to gain access to: updates and upgrades (including bug-fixes and hot-fixes) customer support Bu...

When we retire a software version, we typically keep providing a certain level of support for it for a certain period of time, to make sure the transition to the new version that replaced it is as smooth as possible. This period of extended support is called ...

One of the most popular and widely appreciated features of Syncplify Server! has always been its powerful and automatic block-list (formerly known as blacklist). Starting from v4 (and subsequent versions) Syncplify Server! brought that concept to an even highe...

Up to the old version 3.x, Syncplify.me Server! featured a black-list and a white-list. The black-list is where all “bad guys” would end up if they tried attacking the server (DoS, DDoS, password harvesting, …) while the white-list was used for a much more res...

We have already talked about the SSH Server Key, which is used to verify the server’s identity and to negotiate the security (hmac/encryption) parameters. In this article, instead, we want to explain  how to use PKI to authenticate users in Syncplify Server! ...

Some of the concepts explained in this article require that you're running a version of Syncplify Server! greater than or equal to 6.2.5 Syncplify Server! allows customizing greetings and banners (for those protocol handlers that support such feature) with va...

The most important improvement brought about by Syncplify Server! version is the simplicity with which you can create a true active-active high-availability (HA) set with it. In fact, as of version 5.x (and subsequent versions) you don’t have to deploy a data...

This article assumes you've already read, understood, and are familiar with the general concepts explained here. Once you have decided how to deploy your Syncplify Server! high-availability set, going from theory to practice is actually quite simple: it's jus...

In this article, we provide a compendium, sort of a min-FAQ, regarding the most common questions and pieces of knowledge that every Syncplify Server! user should know about Syncplify Server!'s licenses and licensing system. So here we go: Is the license perpe...

As of version 5.0 (and subsequent versions) Syncplify Server! allows overriding permissions on sub-folders that are physically contained inside a user’s Home VFS. So we're talking about actual folders here, not virtual folders as virtual folders already come w...

It may happen that a client that has always been able to connect to Syncplify Server! without any issues, suddenly can't connect and displays a message similar to this one: FATAL ERROR: Connection reset by peer (could not connect to server) Depending on the ...