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Updating/upgrading Syncplify Server!: the general rule
The process to update or upgrade your Syncplify Server! falls into either one of the following two scenarios, please read the one that's applicable to your current situation. Updating within the same major version (ex: from v6.x.y to v6.w.z) If the major ver...
Where do I download the old v4/v5 installers?
WARNING: both version 4 and version 5 are now discontinued and retired, so please be aware that downloading the following installers comes with no guarantee of support or fitness-for-purpose of any kind. Syncplify, Inc. is also not liable for any malfunction o...
Why PGP is an extremely bad choice for a file server's at-rest encryption, and how to do it right
Pretty Good Privacy (PGP and all of its variants) is a well-known encryption program that provides cryptographic privacy and authentication for data communication. While PGP is excellent for securing emails and their attachments, using it for at-rest file encr...
Unsupported public key authentication algorithm SshRsa (ssh-rsa)? Here's how to fix it.
As every good System Administrator already knows, an extremely interesting research paper published in 2023 by Keegan Ryan, Kaiwen He, George A. Sullivan, and Nadia Heninger, mathematically proved yet another weakness with RSA keys, which are often used as hos...
Syncplify Server! version schedule: current, retired, and LLTS
At every ISV, and Syncplify is no exception, software development is an ever ongoing process. Every so often new versions are released, to add new features, improve the existing ones, and/or fix bugs and issues that are discovered or reported by users and cust...
Timeout logging into the SuperAdmin or Admin UI? This is how you may fix it.
Are you experiencing a timeout while attempting to log into the SuperAdmin or Admin UI? If your software ran for too long without a valid license, or was repeatedly started stopped hundreds or even thousands of times without ever clearing the notifications, th...
How to import many users at once from a CSV file
IMPORTANT: this feature requires Syncplify Server! version 6.2.50 or greater. It was not present in versions prior to 6.2.50 so if you attempt to use this feature in older versions it won't work. Sometimes, to ease transition from other SFTP servers, it may b...