Upgrading from v6/v7 to v8 (Windows)

This article covers the upgrade process from Syncplify Server version 6/7 to version 8 on Windows systems. The accompanying video demonstrates each step of this straightforward procedure. 

 The procedure below only applies to stand-alone server upgrades, if you're running a Syncplify Server! v6/v7 HA cluster , please, check out this article instead . 

 Prerequisites 

 Before beginning the upgrade: 

 

 Ensure you have a functional Syncplify Server v6/v7 installation 

 Ensure you have a valid license  with  active maintenance/support plan  coverage (as a general rule, an active maintenance plan is required for  all  upgrades) 

 Download  the most recent version of the software 

 Close any applications that might be accessing the server 

 

 Upgrade Process 

 The upgrade from v6/v7 to v8 is designed to be seamless and automatic: 

 

 Run the installer - Double-click the v8 installer executable 

 Grant privileges - Accept the Windows User Account Control (UAC) prompt 

 Accept license - Review and accept the software license agreement 

 Wait for completion - The installer handles all migration tasks automatically 

 

 Post-Upgrade Verification 

 After installation completes: 

 

 Refresh your browser (F5) to load the new interface 

 Verify your virtual sites are functioning correctly 

 Confirm your license information transferred properly 

 Log into each virtual site's Admin UI and carefully double check every setting 

 

 Important Notes 

 

 All existing configurations, virtual sites, and license information are preserved during the upgrade 

 No manual migration steps are required 

 The upgrade process typically completes within a few minutes 

 Your server will be briefly unavailable during the installation 

 

 Need Help? 

 Watch the demonstration video below for a visual walkthrough of this process, or contact support if you encounter any issues during your upgrade, please, log into your Syncplify Customer Portal and submit a support ticket from there .