How to buy/renew/extend your maintenance and support plan

Though we never force any of our customers to buy (or keep current) their maintenance/support plan, we do encourage them to do so because that's the only way to gain access to: 

 

 updates and upgrades (including bug-fixes and hot-fixes) 

 customer support 

 

 Buying or extending your maintenance/support plan is really easy. First of all, log into the Syncplify Customer Center with the same email address that was originally used to purchase your license . 

 Once you're in, locate the license code which maintenance plan you want to buy or extend, and select the Buy/extend maintenance item from the three-dot menu on the right-hand side of the same line of the license code, as shown in the screenshot below: 

 

 You can even co-term multiple maintenance plans, and have all of them expire on the same day, by simply selecting multiple license codes with a check-mark, and then clicking the button on the top-right corner (as shown below): 

 

 Please be aware that when buying/extending any maintenance plan, the minimum time period will be 1 year, so you will be prompted to select a date that is at least 365 days in the future . 

 Thank you!